【BetterHelp】評価/口コミ・レビュー [iPhone]

Currently living in Japan where counseling services are rare to begin with, and almost none are in English. Really nice to have access to this service while I don't have local support.

Overall great. I like my counselor and we're having useful conversations.

Onboarding could have been a little better. It kind of expects you to find the "schedule a meeting" function yourself while I was waiting for a prompt from the platform or counselor.

Price tag is pretty serious, but counseling is never cheap. Just looking at it as an investment in myself.

This app is my life saver.
I am living in Japan and it was so hard for me to find good affordable therapy here.
I speak Japanese and English but I preferred to take the therapy in Japanese. The support team helped me a lot to find Japanese speak therapist for me.
I’m so glad that I could meet this app and the wonderful support team and my therapist. Thank you so much.

I was at a very low point before I signed up for betterhelp. The process is so simple. You take a survey, and get matched with a therapist. You can change your therapist at any time! Luckily, the first person I got matched with is a great fit for me. The weekly live sessions and texting any time really help me. I feel like I’m getting my life together.

I never thought I’d be having counseling and
I did feel kinda awkward in the beginning, but somehow having it through a device made it less constricting and more approachable, while still having a conversation face to face kept it real.
What an age we live in! I’m glad I signed up.

It is my first ever time talking to a counselor about my issues, and I am confident that change is happening. This app is very easy to use and I recommend everyone to give it a try if you are interested. My husband has also signed up because he saw it worked on me.

I have severe anxiety issue and the treatment from the therapist has been helpful. Main point is i can communicate with my therapist anytime without withholding my other responsibilities and theres also financial aid to help me to afford the therapy. Thanks a lot

As I use my mobile to read and write to my counsellor, application is much better than direct use of website.
The cost for is reasonable. My counsellor replies my message promptly.

If you are in non-English speaking country, this is really useful for you.

great for people just starting out/people with not much money/ people in foreign countries. features including the journal feature is very beneficial. the fact that a therapist can reply to you whenever you text them is also extremely useful

It’s very nice to have someone to talk to and help make sense of life’s constant challenges. It’s a very good system that allows people who couldn’t get to or wouldn’t normally go to counseling to get help.

I’m strapped for money and time. Being able to text chat with a fully qualified counselling professional, at a reasonable cost and whenever I want, has been a God send. I highly recommend this program and app.

You get out what you put in and the counselors seem to be great! If only just for someone to talk to when you’re down an open ear is always great. The app is a little clunky but the concept is perfect

I recommend this 100%
It’s professional and discrete. They truly prioritize your needs and comfort.
If you want someone to listen to you, need an advice or you can’t find a way out. They can help!

I’m really enjoying using this app for learning some mental health knowledge, talking to my counselor by testing and video. Just be patient at the beginning to find a right counselor! Good luck

It feels good to have someone who listens to you without judgement and actually help you internalize/analyze things that can really become overwhelming if you do it alone.

My first session has been positive and I’m feeling optimistic. I haven’t tried therapy before but if it’s like this for the rest, then I’m glad I started.

It has been convenient to have access to professional help within the comfort of my bedroom. The sessions have been impactful and the app is very easy to use.

Recommended. It also has financial aid. You can message your counselor any time, and get response, in addition to regular live audio/video sessions.

The services are super thoughtful and helpful but it’s rather expensive. I wish they had a further sliding scale for low income people.

My therapist is extremely understanding and helpful. I really like the unlimited sessions and texting option as well.

It really did helped me a lot. It has free group sessions and it’s really helpful!