WeCom-Work Communication&Tools [iPhone]

Tencent Technology (Shenzhen) Company Limitedが配信するiPhoneアプリ「WeCom-Work Communication&Tools」の評価や口コミやランキング推移情報です。このアプリには「ビジネス」「ユーティリティ」などのジャンルで分類しています。APPLIONでは「WeCom-Work Communication&Tools」の他にもあなたにおすすめのアプリのレビューやみんなの評価や世界ランキングなどから探すことができます。

WeCom-Work Communication&Tools

Tencent Technology (Shenzhen) Company Limited 無料 iPhone / iPad対応ビジネスユーティリティ 64bit

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月間ビジネス部門最高ランキング 188位を獲得！(8/11)

Tencent Technology (Shenzhen) Company Limitedのビジネスアプリ

「WeCom-Work Communication&Tools」は、Tencent Technology (Shenzhen) Company Limitedが配信するビジネスアプリです。

ビジネスユーティリティ

このアプリの話題とニュース

新バージョン4.0.12が配信開始。新機能や改善アップデートがされています。(8/11)
2016年4月18日(月)にiPhoneとiPad両対応のユニバーサルアプリとしてリリース！

このレビュアーのおすすめコメント

希望越做越好，希望能支持海外企业登记
方便好用 - ★★★★★

最新更新情報

version4.0.12が、2022年8月11日(木)にリリース

I. Upgraded WeChat Customer Service
1. Connection Scenarios
- WeChat Customer Service can be connected in the channel live room and Products page. After connection, customers can click "Customer Service" to inquire about products and other related questions.
- You can enable Customer Service Assistant in multiple customer groups at a time by setting"Customer Group" -> "Group Template".
2. Robot
- Similar questions can be added to the knowledge base.
- You can check frequently asked questions and add them to the knowledge base.
- More robot statistics are accessible.
- You can quickly enable the robot, edit the knowledge base, and view data on the mobile phone for efficient daily maintenance of the robot.
3. Management and Productivity
- Companies can check the chat history between receptionists and customers to learn about the customer services and improve service quality.
- Frequently asked questions can be added in welcome messages. After customers click a question, the robot will send the preset answers automatically for efficient reply to customers.
- Welcome messages can be customized for different accounts.
- If needed, the receptionist can recall sent messages.
- Images, videos and other attachments can be added to quick replies for efficient customer services.

II. Optimized Productivity Tools and Basic Experience
1. Document
- You can @mention all in the text and comments of documents and sheets to sync important information to all members timely.
- A group chat or meeting can be initiated quickly in the member panel in documents for efficient communication.
2. Meeting
- You can change types flexibly when creating an event or booking a meeting.
- When booking a meeting, you can set rings for specific participants to remind them of the meeting accurately.
- For a quick meeting initiated in a private chat, the other user will be automatically invited to the meeting.
- You can call members that have not answered from the quick meeting card.
3. WeDrive
- You can select original images from albums in WeDrive and send them to chats with colleagues and customers.

III. Enhance the partner space management
1. Partner Space Management
- Contact Statistics of Partner Space is added. You can check the chat history of partner space members for efficient formation and management of partner spaces.
2. Partner Space Communication
- The partner space contacts who have not downloaded the WeCom can access Partner Space directly in the WeChat plug-in.

使い方や遊び方

WeCom is a business communication and office collaboration tool developed by Tencent WeChat Team. WeCom provides the same communication experience as WeChat and connects with WeChat in an all-round manner. It also offers productivity tools such as Document, Meeting, Email, Calendar, and WeDrive, and flexible OA apps for effective business communication and management.
WeCom provides exclusive industry solutions for retail, education, government, manufacturing, catering, financial services and other industries, helping various industries to better serve users on WeChat. WeCom has been widely adopted by millions of leading organizations, including Xibei Restaurant, Rainbow, P&G, Cartier, WalMart, IKEA, Bank of China, PICC, Deppon Express, Changan Automobile, Shenzhen Mingde Experimental School, Affiliated High School of South China Normal University, Guangzhou Haizhu Bureau of Education, Longhua District Education Bureau, and Shenzhen Taxation Bureau.

1. Provides a communication environment to work with colleagues
[Ease of Use] Creating a user-friendly experience consistent with WeChat.
[Reliable Storage] Messages are synchronized between devices and stored in the cloud.
[Effective Communication] Message read status is shown for the sent.
[Corporate Directory] Supports import and centralized management of member information.

2. Connect with WeChat in an all-round manner
[Exchange Messages] Add WeChat users as contacts and offer services via private or group chats.
[Contact Customers] Companies can view and manage the customers added by members. Various tools such as Broadcast Messages and Chat Toolbar are available.
[Customer Group] Manage the customer groups of members via tools such as Anti-harassment and Group Template.
[Customer Moments] Posts about activities and product updates can be shared to Moments.
[Channel] Invite customers to check activities and live videos through chats and Moments. Show members in the homepage and the live room to add contacts.
[WeChat Customer Service] Provide consistent consulting experiences. Invite WeChat users to add members to upgrade services.
[Partner Space] Manage the contacts of distributors, suppliers in one place. Use Document, Meeting and other tools and share apps across companies.
[Inheritance from Former Employees] Customers of former members can be reassigned without confirmation.
[Company Pay] Companies can receive or pay money to users and send Red Packets.

3. Integrate multiple productivity tools and OA apps
[Document] Provide rich capabilities and stable experience. Invite colleagues, customers or other contacts to collaborate.
[Meeting] Provide stable experience and integrate screen sharing, e-whiteboard, meeting control, recording, and meeting minutes.
[Email] Integrate the security and green anti-spam, supporting mutual reference with various tools.
[Calendar] Organize online and offline meetings, view busy schedules and manage public calendars, and invite colleagues, WeChat customers, upstream and downstream.
[WeDrive] Allow flexible permission and sharing business data with others.
[OA Apps] Preset tools, such as Attendance, Reports, Announcement, Meeting and Forum.

4. Open capabilities
[Retail Industry] Open APIs for Contact Customers, Customer Group, and Customer Moments.
[Education Industry] Open APIs for Contact Parents, Education Bureau-School Interconnection.
[Government Affair Industry] Open APIs for Contact Residents are available.
[Office and Collaboration] Open APIs for Attendance, Calendar, WeDoc and Meeting are available.
[Developer Share] Answer questions and share experiences to make progress together.

5. Security and management
[All-round Safeguard] WeCom is the first domestic office product to pass SOC2Type2 auditing and has obtained ISO27018, ISO20000, and ISO27001, securing data in an all-round way.

Note：WeCom is connected to HealthKit. After authorization, workout data can be accessed from HealthKit.