SAP CRM Service Manager

SAP SE 無料 iPhone / iPad対応ビジネス仕事効率化 64bit

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SAP SEのCRM（顧客管理システム）アプリ

「SAP CRM Service Manager」は、SAP SEが配信するCRM（顧客管理システム）アプリです。

CRM（顧客管理システム）名刺取り込み・顧客管理バックオフィスツールビジネス便利ツール・ビジネス

このアプリの話題とニュース

新バージョン4.5.3が配信開始。新機能や改善アップデートがされています。
2013年12月8日(日)にiPhoneとiPad両対応のユニバーサルアプリとしてリリース！

使い方や遊び方

With the SAP CRM Service Manager mobile app for iPhone and iPad, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.

Key features of SAP CRM Service Manager for iPhone and iPad

• Manage service orders, and create confirmations in real time
• Record statuses, materials, problems, actions, expenses, and customer signatures
• View equipment, or install base listings and serial numbers
• View entitlements and contract or service history
• Create or edit non-order install bases for service confirmation, and generate account fact sheets

Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.